For online purchases:
- To be eligible for a return, your item must be unused, unworn, tags attached, and in the same condition that you received it. All shoes must be returned with the original shoe box.
- All sale items are final sale and not eligible for return. Hair accessories, hats, earrings, underwear, lingerie, swimwear, and bodysuits cannot be returned.
- Your original shipping charge is non-refundable and at this time you will be responsible for paying for your own shipping costs for your return item.
- If for some reason you are not happy with your purchase, mail it back to us within 21 days of your order date for a full refund.
- Please include the original packing slip, email confirmation or order # with your return.
- PUNCH CLOTHING IS NOT LIABLE FOR STOLEN OR LOST ITEMS/PACKAGES
Mail returns to:
PUNCH / Attn: Returns
2416 Magowan Drive
Santa Rosa, CA 95405-4407
- We suggest using a traceable shipping service and also suggest you purchase shipping insurance. Punch Clothing is not liable for lost or stolen items.
- Refunds are credited to the original form of payment.
- If returns do not meet the requirements above, you will be contacted and the items will be returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage. Please contact us if you have any questions.
